How it works
Your alarm goes off. We go.
An officer attends instead of you, inspects the premises, and you receive an email report of what was found.
01 — What's included
What you get.
- 01 Secure key holding Keys sealed, coded and receipted, stored to BS 7984.
- 02 Alarm response An officer attends when a fire or intruder alarm activates.
- 03 Full inspection Internal and external checks that the property is secure.
- 04 Response report A full report sent to you after every call-out.
- 05 Lock and unlock Opening and securing your property as needed.
- 06 Routine visits Regular inspections of empty premises in our care.
02 — Who it's for
Public and private premises across the UK.
- Offices
- Shops
- Warehouses
- Schools
- Vacant property
- Homes
03 — How we run your contract
Planned before day one. Reviewed every month.
- 01
Site survey and risk assessment
We visit your premises, find the weak points and agree the cover you need.
- 02
Written assignment instructions
Every officer is briefed on your site, your procedures and who to contact.
- 03
Supervised on duty
Officers stay in contact with our office, and changes you ask for reach them straight away.
- 04
Monthly reviews
Your account manager meets you each month to check the service is working.
04 — Vetting & training
Nobody stands on your site without checks.
Every officer holds a valid SIA licence and is screened to BS 7858, with regular DBS checks. We check work history and references before anyone joins. Training covers:
- Health and safety
- First aid
- Dealing with emergencies
- Fire safety
- Licensing law
- Control of keys
- Patrolling
- Searching
- Reporting
- Reception skills
- Customer care
- Crowd control
- Counter-terrorism awareness
- Use of technology
05 — Questions
Before you book.
How much will it cost?
It depends on your site, the hours and the duties. We don't use one price for everyone: we survey your site and quote for exactly what it needs.
Do you have to hold my keys?
No. Keys can be kept in a key safe at your property instead.
What happens after a call-out?
We send you a full report of what the officer found and did, and advise on the security of your premises.
Are your officers licensed?
Yes. Every officer holds a valid SIA licence, and we are an SIA Approved Contractor for security guarding and keyholding.
Related services.
All servicesMobile Patrols
Marked vehicles and uniformed officers checking your premises at agreed or random times.
Learn moreCCTV Monitoring
Remote monitoring of your cameras, combined with patrols or response.
Learn moreManned Guarding
SIA-licensed static officers for offices, retail and sites, from a few hours a day to full shifts.
Learn more